Hello Blaster Masters Community,
I am Mathew, the CEO of Blaster Masters. I want to share my passion for this sport and my unwavering commitment to providing you with the best items and the newest models possible. Every order you place with us is more than just a transaction; it’s a bond of trust that I take very seriously. My dedication is to ensure you get what you desire with the utmost urgency and care.
Our Commitment to You
At Blaster Masters, we are 100% committed to this sport. We strive to supply the best products, and I personally oversee our efforts to bring you the latest and greatest in gel blasting technology. Your satisfaction is our top priority, and we aim to fulfill every order with precision and speed.
Stock Levels and Fulfillment
We are currently experiencing some stock level bumps as we undergo our website updates and restock our inventory. Please allow us some time to manage these fluctuations. If an item you desire is out of stock, rest assured that we offer a full money-back guarantee. Your trust in us is paramount, and we will ensure that you are satisfied with your purchase or promptly refunded.
Special Requests and Sourcing
If you can't find what you're looking for on our website, we encourage you to reach out to us via email. We have the capability to source other versions and models that may not be listed. Whether you have special requests or have seen models elsewhere that we don’t currently offer, we are here to help. Simply let us know what you need, and we will do our best to source it for you.
Expanding Our Horizons
This year, we have branched out with On The Edge Events to host exciting gelsoft and paintball events. Additionally, we now offer airsoft and watersoft on-site, providing a diverse range of activities for all enthusiasts. Our aim is to create an immersive and thrilling experience for everyone involved in the sport.
Improving Dispatch and Expanding Operations
To keep up with the high demand and ensure our customers are happy, we are expanding our warehouses and bringing on more staff. This will allow us to process and dispatch orders more efficiently, reducing wait times and improving your overall experience with Blaster Masters.
Discounts and Maintenance Services
We are excited to offer trade and multi-buy discounts to our valued customers. Whether you’re looking to equip a team or stock up for future battles, we’ve got you covered. Additionally, we provide maintenance discounts for batteries, gels, and other consumable items. Our goal is to keep you fully equipped and maintained for the duration of your sporting experience.
Order Tracking and Fulfillment
If there has been no tracking information uploaded for your order, it means we are still awaiting to post your parcel. Please rest assured that all parcels are tracked regardless of location. If we are unable to fulfill your order within the expected timeframe, we offer a full refund. Your satisfaction and peace of mind are our top priorities.
Worldwide Shipping and Support
Since 2022, we have proudly expanded our operations to offer worldwide shipping. We are committed to supplying the entire globe with top-quality gel blasters and accessories. No matter where you are, Blaster Masters is here to support your passion for the sport.
Thank you for your patience and understanding during this period. We are working diligently to improve your experience and continue to provide the best gel blasting products available.
Best regards,
Mathew
CEO, Blaster Masters